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There is a moment in almost every difficult mediation when it feels like the case is not going to settle. The offers and demands are too far apart. Someone has said something that offended the other side. A party has dug into a position and will not budge. What I have come to appreciate is that this moment is not the end of the mediation—it is often where the real mediation begins. The cases that feel most meaningful to me are not the ones that came together easily. They are